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Change or reverse approval action

There may be occasions when you need to change the approval action for a transaction. For example, you declined a transaction but the employee has since provided you with an explanation for its purchase and you now want to approve it.

To change the status of a transaction you have already actioned:

  1. On the employee's Transaction Approval screen, click the approval status icon to the right of the transaction you want to change. The icon will be either a question mark, exclamation mark or check, depending on the transaction's current status.

    The Transaction Details window appears, defaulting to the Approval tab.

  2. Click the appropriate option at the bottom of the Approval tab. For example, to reverse an approval, select Approval Required.
  3. Click Save

    This transaction will now appear under the appropriate heading of the Transaction Approval screen.