The first time an account's details are uploaded from an issuer's data feed, they cannot be mapped to (match) an employee within your organization. As a result, you need to manually map (link) the account in the system. This mapping can also be achieved by using the card mapping (CM) interface file. In this file you provide the full account number and the unique employee ID so that a match can be made.
Note: If required, you can also check the previous mapping of an account to an employee. This is useful if you want to correct a mistake and return the mapping to its prior status. In the Account Search window, select Last Mapped To in the Additional Fields before running the search. For more information, see Search for Account.
To manually map an account to an employee:
The Account Search window appears.
The Account Search appears.
The Account Search screen will display the unmapped accounts.
The Employee Search window appears.
Note: If your organization has the Account Mapping - Restrict Remapping of Virtual Accounts option enabled, this icon will not display for requisition, cash and child lodge accounts that have already been mapped.
If there was only one unmapped account on the Account Search screen and you have now mapped that account, a message will appear indicating you no longer have any unmapped accounts.