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Within some areas of Shared Travel Services there is the ability to apply HTML formatting to text.
Creating HTML-formatted text is easy using the message field in the Email Management screen (Manual Emails view). Once you have typed and formatted your text using the formatting toolbar, you can view the HTML source by clicking Edit Source and simply copying the code into another part of the solution.
If you are not familiar with HTML, or have a more complex message to format, contact your helpdesk.