Travel preferences
In the Travel preferences page, travellers can express their preferences for travel.
Warning: The Travel preferences section is fully system configurable and may not be available within your organization, or only in part. For example, there is a section for Eurostar that may be visible, but unavailable.
You should be aware that your chosen preferences will be passed to the relevant supplier where possible, but that any preference selected cannot be confirmed or guaranteed. Where your preferences stated here conflict with a membership/loyalty card you have registered with an airline, for example, the card supplier may determine that the preference associated with the card will apply.
To set up travel preferences:
- If necessary, click the Manage profile menu at the top of the page.
- Click Travel preferences in the navigation area on the left of the page.
An extended navigation area at the top divides the information into related topics.
Warning: Once you begin entering information, remember that items marked with * are mandatory.
Airline
- By default, the Airline preference page is active. The page is divided into sections beginning with domestic flights. Preferences you can request are as follows:
- Domestic flight preferences
The Special meal description is a free text box where you can enter particular requirements not included in the list. You must select Special meal in the Preferred meal type list to enable this box. You may find this useful for inclusion of any allergy or food intolerance information.
- International flight preferences
If your requirements are the same as those specified for domestic flights, select the Use the same for long haul check box provided to save time.
- Special seat requests
This area concerns specific seat positioning and other special requirements.
- Once you have completed all the information you wish, click Save to keep the changes or Cancel to abort them.
Hotel preferences
- If you wish to specify options for hotel stays, click Hotel in the navigation area.
- A number of options are available for Bed type. Click the arrow to the right to select an alternative preference.
- In countries where smoking is still permitted in hotel rooms, you can express a preference for a room in which you can smoke by selecting the Smoking check box.
- Other requests are self-explanatory, however this feature is limited to a choice of one item only.
- Facilities hotel allows you to select from the left hand box the Facilities you prefer. To add them, select the facility on the left and click the > button to add them to the Facilities selected box on the right. To remove a facility from the right, select it and click the < button.
- Once you have completed all the information you wish, click Save to keep the changes or Cancel to abort them.
Car rental preferences
- If you wish to specify preferences for car rental, click Car rental in the navigation area.
- All default values are for No Preference. Click the arrow to the right of each box to select your preference from the list.
- Select the Air conditioning check box if you prefer an air-conditioned car.
- For Facilities the list is self-explanatory however, this feature is limited to a choice of one item only.
- The final step is based on a pre-defined list of company approved car rental companies. Click Select to open the Preferred car rental companies form.
When you open this form for the first time, all configured Car rental companies are listed on the left while on the right, the box for Preferred car rental companies is empty.
- To add one or more car rental companies to the list on the right, you can select them one at a time from the list on the left and click > to add it to the right. Repeat until all your preferred companies are listed on the right.
Tip: To add multiple car rental companies at the same time, select the first and then hold down the CTRL key while you click the next and so on. When ready click >. They will all be added together.
- To remove a car rental company that is listed on the right, select its name and click <.
- When you are satisfied with the list, click Save. You are now returned to the first preferences page, Airline.
- To check the options you just selected, click Car rental in the navigation area at the top of the page to view them listed next to Preferred car rental companies.
Eurostar
- If you wish to specify preferences for Eurostar, click Eurostar in the navigation area.
- All default values are for No Preference. All items are optional. Click the arrow to the right of each box to select your preference from the list.
- The Eurostar Traveller No refers to a registered Eurostar frequent traveller number. If you have this number, type it in full in this box. The number has 17 digits. It must be typed in full. If you do not enter the correct number of digits an error will be displayed.
- If you want a table with your seat, select the Table Required check box. When ready, remember to click Save. If you switch to another page without saving, your changes will be lost.
Rail
- If you wish to specify preferences for rail travel, click Rail in the navigation area.
- Preferences for rail travel are quite extensive and largely self-explanatory. None of the options is mandatory. For Seat location, Class, Seat direction and Car/Carriage type, click the arrow to the right of the relevant box and select from the list provided. The remaining items are check boxes. Select those that you wish to specify.
- Click Save.
Warning: It is very important to save your changes. If you fail to do so, when you switch to another page, your changes will not be saved.