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Edit/delete automatic email

To edit/delete an automatic email:

  1. From the main menu, select Administration > Overview > Email Management.

    The Email Management screen appears.

  2. Click the Auto Emails button.
  3. Click the automatic email (mauve coloured box) on the diagram.

    The Edit Existing Email dialogue box appears.

  4. Either:

Email subject and message translations

If multi-language support is enabled for your company and you have the correct administration right (Admin - Company Translations), you can configure your email subject and message in the languages your company instance supports. If a user then changes their language setting via their personal settings, the translated values for the email subject and message are used wherever they appear in the system.

  1. Click the Edit Translation link at the top of the Edit Existing Email dialogue box.

    The Automatic Email dialogue box appears.

  2. Type translations for each of the supported languages.
  3. Click Save.

Note: To set up multi-language support, contact your helpdesk.