Previous

Next

Print

Email management

The Email Management is used to set up and maintain email communication with employees or groups of employees about actions or instructions necessary to process transactions, approvals and statements within Manage Expenses.

Note: As business email management systems become smarter at filtering and managing email junk (spam), there are a number of validation steps that may prevent Shared Travel Services-generated emails from successfully reaching your users. This may be as a result of a validation check on the issuing email's sender address. To address this, contact your IT department and ask that emails issued from Shared Travel Services and the address you establish, are allowed to pass through your company firewall.

You can access email management functionality by clicking Email Management in the Administration menu. There are three buttons at the top of the Email Management screen that appears: Manual, Manual Log and Auto Emails.

The defaulting Manual view allows you to manually send emails, the Manual Log view allows you to view previously sent emails, and Auto Emails allows you to set up emails that can be automatically sent to employees at regular intervals informing them of important information or outstanding tasks.

In this chapter

Manual emails

Automatic emails